Ella Bache - Hampton (566 reviews)

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1. I booked online and I kept getting reminders of my appointment, which is fine, but on the day of the appointment I received 3 messages - one confirming my original appointment, then one changing it to a half hour earlier. I rushed to get there, then, as I arrived I received another message saying that my appointment was then put back 15 minutes closer to my original time and I had to wait around. This is very frustrating, especially happening on the day of the appointment. 2. I booked online, and in the past I have booked a lash lift and colour, but there was no option this time to add in colour (maybe you don't offer that any more, but if you do, it should be an option online). 3. Sometimes when I go to have a lash lift I am given a hand massage while waiting for the perm treatment. This is really nice and a good way to fill in that time, but it does not happen very often. It is inconsistent. It would be good if this was made into a consistent part of the service. It would enhance the experience. 4. Lastly, overall I am quite happy with the outcome of the lash lift. I had Am. She was very good in that she explained the steps to me ahead of time, and while she was doing it, so I knew what was happening and what to expect next and how long I would be waiting for the treatment to take effect etc. I liked knowing what was happening and when. Thank you.

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I was told there was no extractions included in the ‘signature’ Facial. But would have paid for these to be done . Then told I didn’t have any. I was not offered water. And she was not there when I left . But overall it was quite a nice facial.

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I had a wonderful relaxing experience at Ella Bache Hampton. My facial by Al was perfect, her superb skills were evident. My skin feels really fresh and bright. I’ll definitely recommend my friends to go there, and I’ll be back myself. Thanks x

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I have had body scrubs at other salons where the scrub is wiped off then the lotion is applied by the Beautician so I was surprised that this was not a part of the process but the scrub/rub down is a pleasant experience with the scrub being very moisturising. You apply lotion yourself after showering.

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My therapist was INCREDIBLE! One of the best I have had for a wax in the Bayside area. She was so good at waxing, but a very welcoming and caring manner. She made me feel extremely comfortable, she did a fantastic job, and I can tell she is very experienced. I am so pleased I found someone local who I will return to regularly as “my” new therapist.

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I had the signature facial and it was amazing! I can't wait to go back for my next one. I highly recommend the salon as a whole and my beautician, Am. Am was fantastic. Thank you.