Ella Bache - Pacific Fair (680 reviews)

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Asked for black lashes brown brows. Asked specifically to draw the dye onto brows only where they should be as have a lot of blonde fuzzues and want to look natural not thick like elizabeth taylor. Attendant suggested mid brown and agreed. When finished looked like charcoal black had been used the same as the lashes and brows were thick and unnatural requiring much scrubbing in the bathroom immediately after. Inadequate care was taken to remove or provide tissues for client prior to asking to open eyes so in the event of stinging residue client could quickly fix byself. Instead left stinging asking for wet tissues. Sometimes occurs but attendant in the past has always given you something wet in hand to wipe with ready for when you open eyes. Usually attendant will offer time in room to touch up own makeup or offer to so you don't go out looking like parts of your face are wiped off. All staff were very nice but little things have changed which make it no longer feel like giving yourself special treatment.The rooms also used to have a scent in them and they used to play tranquil sound? Some attendants in the past would do hand moisturizer rub on your hands while the time past or head massage. Probably a long time ago and not that it was needed or expected but a lot has changed. Likely to do my own with a packet in future.

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Kelly is always lovely,dedicated and provides great service.

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Happy with my visit received great adv. About products Thank you

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Beautifully and clean salon, staff are excellent and not pushy at all, I was very relaxed whilst receiving a facial, my skin felt Amazing afterwards. Can’t wait to try the vitamin C for my skin... 10/10