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Ella Bache - Palmerston (854 reviews)



Ranked 2 of 2 in Northern Territory

Shop 2 Satepak Building, 11 Palmerston Circuit, Palmerston, NT, 0830, Australia

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You can book at Ella Bache - Palmerston Palmerston online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Bache - Palmerston staff member and book from the dates available.

At Ella Baché Palmerston we believe getting to know your skin is important and always recommend a complimentary skin diagnosis each session, because as the climate changes so does your skin characteristics. 


Our unique skincare philosophy is based on our professional Therapists’ superior understanding of the skin and each person’s individual skincare needs. No two skins are alike and we don’t simply classify skin as ‘normal, oily or dry’ - we carefully diagnose your skin and then prescribe specific solutions of salon-exclusive products and treatments that are just right for you. We offer skincare solutions to help treat your skin at an individual level. 


Reviewed by 854 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Bache - Palmerston were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

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Opening Hours

MON 9:00 AM to 5:30 PM
TUE 9:00 AM to 5:30 PM
WED 9:00 AM to 6:00 PM
THU 9:00 AM to 6:00 PM
FRI 9:00 AM to 7:00 PM
SAT 9:00 AM to 3:00 PM
SUN 9:00 AM to 5:30 PM

Services

Facial Body Waxing Body Treatments Manicure Pedicure
Tanning Make-up Massage Spray Tan


Brands Stocked



What our customers are saying about us

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Woodroffe
05 Jun 2020
Overall Environment Care

Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

Lovely facial experience, I really like the heated bed and good quality linen which were also very clean. The salon was clean and staff very friendly, informative and punctual. The only minor fault for me was that the music was a bit loud which was intrusive during the facial.

Response from Ella Bache

Thank you Daria for the most valuable feedback. Managing the music and noise levels in the salon is of the utmost importance. We will endeavour to rectify this in the near future by placing a door between the reception and the treatment rooms. Sometimes the music has been turned up to drown out the noise disruptions from reception and surrounding tenancies. Please let us know in future if you find the music too loud as it is easily rectified and we'll try find a happy medium for everyone.

Posted on 08 Jun 2020



Humpty Doo
23 Mar 2020
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Service Quality & Prof. Advice

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Comment

Missing my original beautician but shes enjoying motherhood but thank you to the new lass, she did an awesome job & Im sure it could be hard for her after such a lovely legacy. Best to you all during this time




07 Oct 2023
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

used to recieve a hand massage and head massage when getting am eyebrow wax but dont anymore very disappointing




06 Jun 2024
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Comment

I have been going to this salon for 10 years or more. As lovely as the consultant was, I have never had so much hair remaining on my legs after a wax and I have limited hair on my body. When I got home and had a good look I was taken aback. The beautician's technique needs to be worked on as she obviously missed a lot of skin area, was quite rough and pushed on the legs in an uncomfortable manner.




10 Dec 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

When a customer has a voucher, possibly putting a terms and conditions card or something with it. I was unaware of these issues or knew the difference between vouchers, the voucher said what service I was able to redeem it for and that is what I booked in for. The system being used for gifts or “prizes” really needs updating so customers are aware of what they can or can not receive and not go through the embarrassment. It’s the same company, under same owner. I don’t understand why it was such a great issue.

Response from Ella Bache

Hi Cassandra I'm so sorry you were placed in this position and completely understand your frustration. All Ella Bache salons are independently owned small businesses sharing the same brand and have no financial connection. Unfortunately, this Voucher was from another salon, and I agree that the fine print on the back of the voucher should be more visible and often missed resulting in placing the receiving salon in a difficult position. I hope you still enjoyed your treatment as I did give you extra attention and really enjoyed your company :-) I look forward to hopefully seeing you again despite this glitch. I do appreciate your feedback and I will bring this system flaw up with Ella Bache Head Office to find a solution to stop hurting the receiving salons having to bear the weight of the negative review.

Posted on 11 Dec 2022



Bakewell
04 Aug 2024
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

The lady was very lovely , however it was the worst waxing/tinting iv ever had. For the price that you pay I wouldn’t be going back


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