Head Studio - King Street (949 reviews)

Comment

It started out fine but by the.te you were passed through 6 different hands it was the most distressing hairdressers apptmt I have every experience. I could see in the reflection of hanging picture, whilst having my 3rd toner applied that the whispering amongst staff was not good. 4.5 hrs later after stuff my color I walked out crying. The staff are so young and there was no one hairdresser that you could talk to because you had so many different people they passed you on too. You seemed to be sitting there waiting for assistance. I would never go back there and than they tried to charged me more because the.stuffed up the color. I walked out crying. Terrible service and no one had time to talk to you because they were all so busy running around.

Comment

Way too much time left at the sink. A lot of money for a trim

Comment

Incredible salon.

Comment

My first visit the senior hairdresser asked what I wanted, I showed a photo and then she proceeded to do my hair. I was a bit confused because she didnt ask me what I liked about the hair and what colour I wanted. When I got to the toner another girl did my toner and I was confused again hoping that the colour in the picture I showed was happening, however upon my blow dry I was 10 shades lighter than I had shown. The balayage was blocky and parts of my fringe were missed, left quite upset. My hair was redeemed a few days later after making a complaint, Kate absolutely saved my hair and Im so greatful and more confident as she gave me the time and a thorough consult on what I wanted. For this reason only Ill be back to the salon for future hair appointments, however the original senior stylist needs to learn to find out what the client wants and do a thorough consult.