Head Studio - King Street (949 reviews)

Comment

THE BEST salon hands down. Wouldn’t go anywhere else.

Comment

I value feedback in my job whether it be positive or constructive and therefore happy to share my feedback on my recent experience and given you are requesting. - the foil process was pleasant. However after shampooing my hair at home from my visit the colour has thrown up yellow gold and hasn’t lifted enough. If I was to return I would be asking what volume is being applied. - the washing of my hair by apprentice staff was not very professional nor to standard. The apprentice barely scrubbed by head all over and lacked confidence on the task. In addition the whispering behind the basin is received as unprofessional. I think there is an opportunity for greater leadership and training / assessment on skills for apprentice staff. - the cut was good, however the amount of product put in after a nice blow dry as excessive and one of the products was to make my hair dirty. If I was to return I would be clearly stating that I do not like product in my hair especially if it’s purpose is to make it dirty. In contrast, it would be good if stylist remembered my preferences and or asked before proceeding. - In addition I was asked twice if I’d like a drink and did not receive a requested peppermint tea until the end of my appointment (5 mins before). Not a biggie as I could have tried to catch someones attention and follow up but it’s the attentiveness that ads to the overall experience.

Comment

Camille is brilliant.

Comment

Tim always makes sure his clients leave happy