Head Studio - King Street (949 reviews)

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I was charged $118 for ironing hair with extensions. Whilst I understand that I was a lst minute customer, the price was too much. I did not get my hair washed or blow dried. Only iron and a little bit of style dry before that.

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I was asked 3x if I would like a drink, I asked for a coffee the first two times and yet did not get one of those coffees to drink so by the third I said don’t worry about it. Clearly it wouldn’t make it to me. I also asked for some advice on shampoos and conditions since I was having some issues post pregnancy, the response I got was use balancing shampoo, it’s your hormones’, I was fully aware it was my hormones however I asked for some professional advice on product, it would have been much more useful to be told what balancing shampoos is, some recommendations on brands to try etc. The highlight was one staff member I had being delightful to talk to and was actually trying to help me get answers from the senior stylists.

Comment

My biggest concern is that after showing a reference photo and explaining what I wanted done, I walked out with something different. I would recommend if it is a fringe cut and the client is quite particular about the length perhaps getting the customer to stand up to make sure that the length of the fringe isnt compromised by the angle that the person stands at. I feel that a fringe can look longer if the hairdresser is standing above the client.

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The colour of my hair did not come out with the colour that I wanted. The trim was not cut properly.. doesn’t blow dry properly.

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Overall service was great. Loved my haircut and colour however for the price I paid for amount of work done- it was not justifiable.

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The salon is beautiful and a nice relaxing space. I was happy with the end result of my hair however the artist who did my foils was so rough. She used a foil board and it was so uncomfortable on my scalp. I felt like my hair was getting pulled out and the clips scratched my head multiple times. The only staff member who checked I was comfortable and she wasn’t being too rough was a junior who was washing hair, I think her name was Jen (thank you) My hair cost over $400 which is a big outlay for some people, I wouldn’t come back based on the experience.