Head Studio - King Street (949 reviews)

Comment

Literally given the opposite of the haircut that I requested. Distraught. Just asked for a bit of the ends and specifically described how I liked it (I've had the same haircut for a decade), specifying 'no short layers' - I was given the Rachel. I'm absolutely distraught.

Comment

This is my second time to this salon, the first time was good but this time I am beyond devastated at how my hair turned out. I'm quite sure that the foils were placed in my hair all the way down and to already very blonde areas. when the bleach was washed out and toner put in, a hairbrush was dragged through my just bleached hair so roughly that I had tears in my eyes and I could hear my hair ripping. When I was getting blow dried I felt more pain on my scalp and noticed large red bumps on my scalp, I had them in a line across my head which turned into large scabs and are still healing. I was given a little treatment to take home - which didn't help at all but I appreciate the effort. my hair is now completely dry, split, snapping off and I have a chemical haircut from so much breakage, before this I had my hair foiled once before over 3 months ago and my hair was so healthy, I am beyond upset I paid $350 to completely ruin my hair. I really regret getting the service done and I'm considering my other options.

Comment

While everyone was friendly and the atmosphere good, I did not receive the colour I asked for. I booked in for a balayage special $299 and paid $360- not sure why I paid more. I asked for an icy blonde that sparkled and have left with hair the same as I arrived. Nothing new or worth upwards of $300 and over 3.5 hours. I expressed my concern as I was leaving and was advised to get in touch if I felt the same when I got home. I emailed the next day to say I didn’t receive what I asked for and feel like i spent money on a service not received. That was on Monday. It’s now Thursday afternoon and I have not heard from anyone. I’m very disappointed and would not recommend going to this salon. I’m considering contacting the ombudsman for service not delivered.

Comment

Hi guys, Just as some constructive feedback. I had come into the salon asking for soft waves which I have been to head studio many times before to do and have never left disappointed.. However asking for the same soft waves which I know my hair holds curls quite well, I was expecting the same. There must have been a miscommunication perhaps? But after my shampoo my hair was blow dried which sure this makes sense but receiving direction a staff member blow dried my hair pretty much dead straight and explained that this was to dry it off and then the curling iron was to be put through. I’m not the expert here so I am going to trust that was the process even though previously I would have just had a blast dry and then either twisty dry via the blow dryer and then put the curling iron through to really hold the curls. However with the blowdry being dead straight and then the curling iron, my hair last all for about an hour as the straightening during the drying process far too much made the hair straight. Again perhaps just miscommunication between the staff I’m not sure but for quite a decent sum of money I would have expected better. Thanks

Comment

I am not happy when I compare the service I receive from Tony n Guy to this saloon. I will not visir here again. I will not be recommending anyone here

Comment

The lady at reception was lovely as she always is however I found the girl that cut my hair to not be overly friendly and I didn’t feel as comfortable as I usually do. I do not like how she cut my curtain bangs, I have never seen them cut the way she did and I find they don’t look great