Heading Out - Balwyn North (840 reviews)

Comment

Fabulous experience as always. My blonde is stunning and my hair finally feels healthy again. Thank you so much

Comment

wonderful experience great hair cut thank you Heading out Balwyn

Comment

Minh does the best job he’s brilliant accurate and artistic - and quick

Comment

I went here without any expectation, due to my long thick hair with previous colour and cut from else where. Unbothered by what I could have done or what they could do with time available. Simply wanting any advice or recommendation from them and going to a wedding that day. I’m not sure if it was miscommunication or this is how the owner speaks to a lot of clients but she was so loud and so rude for absolutely no reason on my part, it was humiliating and shocking. I was having an especially hard day so I did not handle it well emotionally. I then heard her yell and speak worse to a mother and daughter while I was there. The way she spoke to other staff that seemed to walk on egg shells. For this alone I would never go back here. I chose this place because everywhere was booked out and all the good reviews. Maybe she was having a bad day and expecting bad customers but it was no way to treat anyone, especially when you go there to spend nearly $500. Very disappointing. Other staff members seemed lovely but sadly my rating reflects my overall experience.