Heading Out - Balwyn North (840 reviews)

Comment

My stylist, Stella, was wonderful. The receptionist was quite rude. I had phoned in the morning to make the appointment, which did not appear in the system when I arrived at the salon. I had googled your salon, found a phone number, and called it. (9859 1555) The absence of appointment in the system tossed the receptionist, despite the fact that my preferred stylist was available. I felt like I was being accused of walking in without an appointment. I was taken through, but then asked, accusationally, exactly which phone number did I call. I declined to answer as I did not like her tone or her body language, and told her I do not like being harassed on Saturdays.

Comment

i attend the salon every week for a blow-dry and negotiated a repeat client price of $51:00 that price has now increased to $58:00 I like the staff and quality of work for this service the price is too high and i may be inclined to find another regular salon at more reasonable rates. I would like the price to remain at $51:00! Too expensive

Comment

My service began 15 min late but staff were appologetic. The condition of my hair wasn't checked prior to my wash & blow wave, that's an essential part of a service, to me. Stella was very friendly & helpful. I felt that the end result wouldve been better if she'd taken time to really understand the look I wanted. My hair has a lovely wave, but still a bit flat at the roots. 7/10.