Heading Out - Balwyn North (840 reviews)

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Fabulous thank you. Husband thought he was at wrong house! Seriously, beautiful!

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Really friendly and professional service.

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Stella is amazing!

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Excellent service provided by Aki. She is fantastic! I would say to improve the environment that you limit discussion about procedures, staff breaks, watering plants, fixing printers etc to when clients are not around. It does not great relaxing professional atmosphere.

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My stylist, Stella, was wonderful. The receptionist was quite rude. I had phoned in the morning to make the appointment, which did not appear in the system when I arrived at the salon. I had googled your salon, found a phone number, and called it. (9859 1555) The absence of appointment in the system tossed the receptionist, despite the fact that my preferred stylist was available. I felt like I was being accused of walking in without an appointment. I was taken through, but then asked, accusationally, exactly which phone number did I call. I declined to answer as I did not like her tone or her body language, and told her I do not like being harassed on Saturdays.

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Stella is just the best!! Amazing cut, and such lovely welcoming atmosphere. Receptionist is very caring and organised, sorted me out with my next two appointments perfectly timed so the Christmas period will be easy and stylish! Thanks again Heading Out! :)