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Salon Select Gold Winner

Heading Out - Balwyn North (840 reviews)



Ranked 37 of 58 in Victoria

Shop 1, 74 Doncaster Road, Balwyn North, VIC, 3104, Australia

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Visit the Heading Out - Balwyn North website


You can book at Heading Out - Balwyn North Balwyn North online using our Book Now button located above. Select from a list of services offered, pick your favourite Heading Out - Balwyn North staff member and book from the dates available.

Our stylists have been shaping the Australian hair industry for over 25 years and are leaders in bringing their clients the perfect look. From the catwalks of Melbourne Fashion Festival and Miss Universe Australia, to fashion campaigns and creating our own award-winning collections, we stay on trend to bring you the cuts, colours and styles that fit your look best.

Reviewed by 840 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Heading Out - Balwyn North were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON Closed
TUE 10:00 AM to 6:00 PM
WED 10:00 AM to 7:00 PM
THU 10:00 AM to 9:00 PM
FRI 10:00 AM to 6:00 PM
SAT 8:30 AM to 5:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Make-up

Brands Stocked


What our customers are saying about us

Show all reviews





19 Mar 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I recently visited the North Balwyn salon. My hair was in desperate need of colouring and cutting after a year of backpacking and being in the sun. D’Artanian was amazing, really honest, knowledgeable and professional. I absolutely LOVE my cut, it's so effortless and my hair feel in much better condition already. Melanie had the difficult job of sorting out my major roots, mixed with bleached dry ends and I honestly can't tell you how happy I am with the colour. Looks really natural but I'm back to blonde! It was a big job, therefore a big expense (especially after being on a travellers budget) but for me it was worth every penny. I will definitely be going back and have already recommended to anyone who will listen. You seriously wont regret it!

Response from Heading Out

Thank you for the great feedback and we are so happy that you are feeling rejuvenated being back to blonde and love your new hair after visiting Heading Out Balwyn. We understand that undergoing a big change can at times be a big expense, but now that we have got you to your desired result, the maintenance will be far less costly. Next visit please ask one our staff members for a referral card so anyone that you refer will receive $25 off any service over $60 and so will you! If you have any further feedback or questions, please do not hesitate to contact info@headingout.com.au

Posted on 14 Apr 2014

Canterbury
15 Mar 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Wonderful cut. Absolutely love it. Not pushed into anything and in fact ended up not getting a colour due to great advice and staff really listening to what I want to achieve. Thanks

Response from Heading Out

What great feedback on your recent experience at Heading Out North Balwyn! We love transforming our guests and exceeding your expectations every time. Thank you and we look forward to taking care of you in the future at Heading Out North Balwyn. Please do not hesitate to contact info@headingout.com.au with any further feedback or questions.

Posted on 14 Apr 2014

Ivanhoe
05 Mar 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I love having my hair done by a highly skilled team of colour specialists and stylists and highly recommend to anyone looking for something extra special!

Response from Heading Out

Our Colour specialists and stylists love delivering that extra special experience and taking care of you! That is exactly what we set out to deliver every time. At Heading Out we understand how important ongoing education is and ensure all our team members continue their education and stay abreast of the latest techniques and trends. Next time you visit the salon, ask one of our staff members for a referral card which allows you and anyone you refer $25 off any service over $60. Please do not hesitate to contact info@headingout.com.au with any feedback or questions.

Posted on 14 Apr 2014

Balwyn North
14 Feb 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Melanie is fantastic. Very pleasant and she is good at what she does considering she is very young and only recently finished her training.

Response from Heading Out

Thank you for giving us such a great review! We look forward to exceeding your expectations every time we take care of you at Heading Out. Next time you visit the salon, ask one of our staff members for a referral card which allows you and anyone you refer $25 off any service over $60. If you have any further feedback or questions, please do not hesitate to contact info@headingout.com.au

Posted on 14 Apr 2014

Hawthorn East
13 Feb 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Ronaldo very professional and talented hairdresser. He takes time to look at your hair and give you a style suited to you. An asset to your company.

Response from Heading Out

We could not agree more with your lovely feedback about Ronaldo, which is why he will now be managing our North Balwyn salon. Ronaldo is an integral part of the Heading Out team and please be sure to tell your friends and family about this innovative and talented hairdresser. If you have any further feedback or questions, please do not hesitate to contact info@headingout.com.au

Posted on 14 Apr 2014


01 Feb 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

There is no need for the client to be given the invoice/bill at the beginning and then updated as you discuss different options. This is very rude. If you are paying for a principal stylist, you expect them to be styling your hair, not only doing the cut (although I much preferred the senior stylist, i still think this is wrong). There is no warmth in your salon, nor customer service. Normally I like to buy new product and try the saloons recommendations, but I was so put off from the way I was treated and the obvious selling pitch that I did not want to leave any more money with the salon. Very disappointing experience after I have heard such good things about your store.

Response from Heading Out

Firstly may we apologise for the experience you had with us. In regard to our quoting procedure, we direct our stylists to quote during the consultation so as a guest you are aware of the price and not surprised at the end of your experience by the amount due on your account. Quoting prior to commencing a service is a very common procedure in service industries for this reason. At Heading Out we are so passionate about home care because we want to assist you with maintaining and recreating your style at home, which is why your stylist would have taken the time to go over the features and benefits of the products with you. Please do not hesitate to contact info@headingout.com.au so we can discuss this matter further and get everything back on track with your experience at Heading Out.

Posted on 14 Apr 2014
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