Heading Out - Balwyn North (840 reviews)

Comment

I am very unhappy that your customers are being forced to pay $2 per visit towards the charity of your choice. it should be optional.

Comment

I used to like this salon but now they are not using Keretase products so very disappointed

Comment

The staff are lovely and the salon nice however it is ridiculously over priced. I went In with my 10 year old son for a trim and I was charged $60. No price list visible however it’s a kids cut so how much could it possible be. When I questioned if that price was correct I was told that’s what they charge for a 9-10 year old simple boys cut, it was really a trim around the collar no lines or anything fancy. So for this reason I would never go back there.

Comment

I went for a trim and was told there were no layers in the back anymore. However as I've come home and washed my hair there are layers and one side is shorter than the other.

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Had a haircut there today. When I booked in 6 days ago, the price was $95. After the haircut and was about to pay, I was told they increased the price and they will charge me $113. I showed them my booking email and they said “Yes price increased after booking”. No communication regarding price change at all. I understand that they are affected by lockdown and would like more income to compensate the loss. But honestly I feel very bad about the experience - money hungry and dishonest.

Comment

My first time to do hair cut and coloring at Balwyn Heading Out. The overall environment and customer service was good. However the result of my hair cut made me feel disappointed. It still looked ok after blow dry at the salon… but after shampooing at home, my hair seems very messy and the bottom part was so heavy! Just thought my hair style looked better before the hair cut 😔