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Heading Out - Bourke Street




Salon Select Gold Winner

Heading Out - Bourke Street (2109 reviews)



6/95 Bourke Street, Cnr Bourke and Exhibition Street, Melbourne, VIC, 3000, Australia

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You can book at Heading Out - Bourke Street Melbourne online using our Book Now button located above. Select from a list of services offered, pick your favourite Heading Out - Bourke Street staff member and book from the dates available.

Our stylists have been shaping the Australian hair industry for over 25 years and are leaders in bringing their clients the perfect look. From the catwalks of Melbourne Fashion Festival and Miss Universe Australia, to fashion campaigns and creating our own award-winning collections, we stay on trend to bring you the cuts, colours and styles that fit your look best.

Reviewed by 2109 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Heading Out - Bourke Street were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 10:00 AM to 9:00 PM
THU 10:00 AM to 9:00 PM
FRI 10:00 AM to 7:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

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Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Spray Tan 1/2 Leg
Full Leg Bikini G-String Brazilian 1/2 Arm
Arm Under Arm Back Chest

Brands Stocked


What our customers are saying about us

Commented reviews only





05 Jan 2016
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Comment

This is my second great cut from Julie and I will definitely be returning. Thank you for the birthday voucher.

Mill Park
30 Dec 2015
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

North Melbourne
29 Dec 2015
Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Comment

Usually look forward to getting my hair cut here. Have been a loyal customer for years. Today, only water was offered. No coffee, tea or champers. The aromatherapy mini head and shoulder rub was non existent. Just someone lightly touching my hair and flicking hands on me for 8 seconds. Actually thought she was running her hands thru my hair to have a chat for the most part. I really dislike breathing in the hair oil they use since changing from Aveda products. The hair wash didn't penetrate to my scalp apart from being rubbed into the top of my head. The back of the head barely got wet. All thru the hair wash and haircut, I kept getting told about the new Kerastase product to the extent they were propped in front of me during the cut. Next to the water. No magazine offered. I already have so many hair products they can barely be stored in my cupboard at home. I would have preferred more diligence by the hairdresser on getting my haircut even and making sure it falls well. There was no check to see if hair on both sides of the head was even. The haircut was less than 5 mins. The quickest I've ever had. Senior stylists at this salon are amazing. They might be quick but intensely focused on the cut and blow wave. Today's haircut was with a junior stylist. I have had haircuts with a few junior stylists there now. Based on my experiences, unfortunately, you might be better off at a budget hair salon getting charged half the price if opting for a junior stylist.

Response from Heading Out

Thank you for taking the time to provide your feedback. We apologise that your experience at Heading Out Bourke Street wasn't up-to the usual standard for yourself or what we have at the salon. We strive to provide our clients with the best customer service possible. It is our standard practice to put products that our stylists are using in front of the client so that we can show you what was used and why so you can replicate the results at home. We have forwarded your feedback to the salon. We hope that you will continue to be a loyal client of the salons.

Posted on 13 Jan 2016

Southbank
24 Dec 2015
Overall Environment Care

Service Quality & Prof. Advice
Value for money
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Comment

My hair was exactly how I wanted it! Thank you!

Richmond
23 Dec 2015
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Blackburn South
22 Dec 2015
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

The experience is always good when I visit the salon and staff are always courteous, friendly and knowledgeable. If I could change one small thing it would be to make the complimentary head massage a little longer. I usually make an appointment at the end of the work day and it's a really nice way to wind down. My only problem is that it only seems to last about a minute!
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