Heading Out - Bourke Street (2109 reviews)

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Jeshe was absolutely fantastic. I’m so happy with my haircut - it’s been over a year since I had a cut and desperately needed one. Looks amazing.

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Yess!

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Very pleasant experience. Hairdresser listened to what I want and didn't rush the appointment. She did a thorough wash and cut and took time to curl my hair at the end.

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1) I was surprised by the fee for Balayage, online it said roughly $223 for a full head of highlights by a senior colourist (balayage pricing wasn't shown) I expected it would be more however not as much as it was ($475) also surprised that this didn't even include colour. I asked on the phone for the balayage fee as well but they said it's on the website (I still couldn't find it). I'm used to high-quality salons that charge around $300 for full balayage and a cut. This was far too expensive for what I received. 2) I selected the senior colourist (Zoe) as I liked the work on her Instagram (and used them as examples for my desired colour). My appointment was pushed earlier which was fine, but then she was no longer my stylist - and I was not informed. It also seemed I was still charged senior colourist fees. 3) It seemed like the end of the appointment was rushed (top foils, toner, styling at the end). I am typically offered complimentary curled hair/waves at the end, but this was just a blow-dry. 4) The toner didn't seem to sit long enough (despite paying $50 for it) as a lot of my hair is quite yellow-blond. The stylist said to keep using purple shampoo and that should remove the yellow areas. 5) I asked for balayage to frame my face with a middle part - it ended up being two streaks that are thin. It looks quite tacky so I am parting my hair to the side. 6) The stylist said she'd bring the blond higher than a photo I shared of the previous balayage I had before but it's still pretty dark at the top when parted in the middle (the way it was coloured) 7) When my hair is in a ponytail it looks quite streaky. *Photos are after one wash (with Fanola purple shampoo) after the appointment.