Heading Out - Bourke Street (2109 reviews)

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Thank you Zoe for a heart warming experience. A delightful hairdresser.

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I don’t like giving this feedback during the festive season, however I think it’s necessary in an otherwise near perfect experience which felt like a real treat. The only thing that made me feel uncomfortable was the junior staff member washing my hair was not wearing a mask. It upset me for following reasons: * Im a nurse working with Paediatric ICU patients & families, the N95 masks we wear are far more uncomfortable than he flimsy blue masks which are actually very comfortable. * I’ve spent 2 years being extremely cautious and careful to Protect loved ones, myself and strangers alike. I’m triple vaccinated but could still catch covid and pass it on unknowingly. * I have a 90 year old parent in a nursing home, where 2 people died of Covid 7 weeks ago, they were both double vaccinated. I assumed the staff in question forgot to put her mask on, when I questioned her, her verbal tone became less friendly. Vaccination helps but the virus will still spread, masks indoors are a very easy precaution that reduces the risk.

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Really great service from Lucia. Treated very well by her, and am really happy with my hair and with the advice she provided!

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Asha and Lee (?) were very helpful with a bad situation; honest in their assessment and solution. Haircare goods over-priced however treatment and haircut reasonable.

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The moment that you step into the salon, you are made to feel special - from the "blue oil" massage at the start of the session through to the perfection of the blowdry at the end - nothing is left to chance. My hair has never looked so good and the great thing about it is that the style (a tapered bob) is so sleek and easy to manage between salon visits. Keep up the amazing service!!!