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Heading Out - Bourke Street




Salon Select Gold Winner

Heading Out - Bourke Street (2109 reviews)



6/95 Bourke Street, Cnr Bourke and Exhibition Street, Melbourne, VIC, 3000, Australia

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Visit the Heading Out - Bourke Street website


You can book at Heading Out - Bourke Street Melbourne online using our Book Now button located above. Select from a list of services offered, pick your favourite Heading Out - Bourke Street staff member and book from the dates available.

Our stylists have been shaping the Australian hair industry for over 25 years and are leaders in bringing their clients the perfect look. From the catwalks of Melbourne Fashion Festival and Miss Universe Australia, to fashion campaigns and creating our own award-winning collections, we stay on trend to bring you the cuts, colours and styles that fit your look best.

Reviewed by 2109 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Heading Out - Bourke Street were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 10:00 AM to 9:00 PM
THU 10:00 AM to 9:00 PM
FRI 10:00 AM to 7:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Spray Tan 1/2 Leg
Full Leg Bikini G-String Brazilian 1/2 Arm
Arm Under Arm Back Chest

Brands Stocked


What our customers are saying about us

Commented reviews only





19 Oct 2017
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Comment

Not really experienced in cutting curls. Result is not very good.



19 Jun 2013
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Highett
22 Jan 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Issue with toner being left on too long which meant I had to be washed and rinsed again - there was no effort to expedite this and I was left sitting at the basin for almost 20 mins until someone could wash my hair. No apology. Hair still has a purple tinge. Salon visit for half head of foils was 3 hours and 40 mins :( will not be coming back

Response from Heading Out

Firstly, We would like to apologise for the experience you had with us. At Heading Out we review feedback like this very seriously, because as a valued guest we want to ensure you leave the salon every time, looking and feeling great. Please contact info@headingout.com.au with your contact details so we can address your concerns and get everything back on track for your experience with us! Thank you and we look forward to speaking with you shortly.

Posted on 23 Apr 2014


27 Jun 2015
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Was left waiting a fair while before being attended to. Final cost came out at double what was booked for online

Response from Heading Out

We are so sorry that you were kept waiting for your service to be started. As for the cost of the service we give all our clients a quote after the stylist has consulted. We do this, as sometimes the client's desired result is different to what service the client has booked in for. The appointment you made online was for a fast hair up. This is an express service which is only a basic hair up that doesn't involve any prepping of the hair. For the stylist to achieve your desired result he needed a longer period of time which is a full Hair up service. We hope that you were happy with the finished result and that you enjoyed the experience once you were seen to. Thank you for taking the time to leave feedback. We value our clients opinions so we can strive to deliver the best experience possible.

Posted on 04 Jul 2015


22 Sep 2016
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Alexia was polite, professional and did a good job at cutting my hair. My only minor complaint about the whole experience was the Fashion TV streaming at the basins. The Rio themed beauties with naked bottoms, fronts and racks shaking on a continuous loop wasn't ideal salon viewing, it was kind of icky. I would suggest finding an alternative feed.


25 May 2018
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Service Quality & Prof. Advice
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Ultimate Question (Referral)
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