Heading Out - Bourke Street (2109 reviews)

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My secound visit to heading out Bourke street and will be back. Great staff and more importantly they listen to you about styles and colours and then you work together to achieve the look.

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Absolutely terrific team to be with, love the salon and the professionalism shown when discussing the cut and the results.

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I popped in for a quick trim, which is all my hair needed, and nearly two hours later and $136 later, I had recieved a cut, blowdry and treatment. Only a week earlier had my hair been treated using an Aveda product, so I knew my hair was in good shape. I did not appreciate the upselling of the treatment and I did not appreciate the extra charge of $15 for my "extra long" hair- the length of my hair was irrelevant for the trim I wanted off the ends. I didn't want a blowdry, but I paid for that and the extra $15 to recieve it. It was also strange by how many people I met with during my visit - one person at the counter, another who came by for a consultation, another who did my wash and treatment and finally the hairdresser who cut my hair. It was just confusing and I felt I was being passed on from person to another. The blowdry took the longest and I was asked what sort of blowdry I wanted - to which we agreed, the ends of my layers would be curled. I walked out with dead straight hair, which my hair naturally is anyway, so I have no idea how a blowdry could take so long. My hair would have dried naturally that way, although perhaps with not as much volume.

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Awesome, amazing salon. The best! Wonderful, professional staff and lovely ambience. As a regular customer I always leave happy. The staff are amazing! Unbeatable salon.

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The staff at Heading Out are always friendly and go above and beyond to ensure you are happy and comfortable. This is definitely my hair salon of choice!

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The hairdresser that did my hair could do with a few more lessons on "teasing" (back-combing) the hair to give volume. When I get my hair done at the Salon (that I normally go to) my hair set lasts for 3 to 4 days (at half the price that I paid at your Salon). My hair went flat 2 to 3 hours after it was done at your Salon, and there was no Rain or Wind to blame !! Noone would've said that I had been to a Hairdresser that day !!