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Heading Out - Bourke Street




Salon Select Gold Winner

Heading Out - Bourke Street (2109 reviews)



6/95 Bourke Street, Cnr Bourke and Exhibition Street, Melbourne, VIC, 3000, Australia

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You can book at Heading Out - Bourke Street Melbourne online using our Book Now button located above. Select from a list of services offered, pick your favourite Heading Out - Bourke Street staff member and book from the dates available.

Our stylists have been shaping the Australian hair industry for over 25 years and are leaders in bringing their clients the perfect look. From the catwalks of Melbourne Fashion Festival and Miss Universe Australia, to fashion campaigns and creating our own award-winning collections, we stay on trend to bring you the cuts, colours and styles that fit your look best.


Reviewed by 2109 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Heading Out - Bourke Street were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

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Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 10:00 AM to 9:00 PM
THU 10:00 AM to 9:00 PM
FRI 10:00 AM to 7:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Spray Tan 1/2 Leg
Full Leg Bikini G-String Brazilian 1/2 Arm
Arm Under Arm Back Chest


Brands Stocked



What our customers are saying about us

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Melbourne
28 Jan 2016
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Comment

SO happy with my haircut, exactly what I wanted and great advice on my colour. Very talented stylist. Only negative is the hard sell on extras and products.




18 Sep 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Great staff




17 Feb 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Zoe was lovely



Mckinnon
11 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

happy with my cut and colour (thanks Lee and Amy) but $310 is way too expensive for colour - won't be doing that again.

Response from Heading Out

Arona, It was great speaking with you today, and thank you for taking the time to share your experience when we phoned. We look forward to taking care of you in the future as you are a valued guest and we are so pleased to have been able to address your concerns and find a solution. If you wish to discuss anything further, please do not hesitate to contact info@headingout.com.au

Posted on 23 Apr 2014



Fitzroy North
04 Apr 2014
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Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I didn't like that I felt pressured to buy some of the expensive hair products. I felt that half of the visit was around the hairdresser cutting my hair and the other half was them trying to sell me the products - which started to seriously annoy me after the second time.

Response from Heading Out

Thank you for taking the time to give us such valuable feedback as we are always trying to improve the guest experience at Heading Out, and we apologise if you felt your stylist was trying to sell you products. At Heading Out we are so passionate about home care because we want to assist you with maintaining and recreating your style at home, which is why your stylist would have taken the time to go over the features and benefits of the products with you and bring attention to related salon services. We want to ensure that we get your experience with us back on track, so please contact info@headingout.com.au so we can discuss this with you further. Thank you and we look forward to hearing from you.

Posted on 23 Apr 2014



Deer Park
29 Aug 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I enjoyed my experience and loved my haircut. I also thought it was great that I received a $20 voucher to redeem for my birthday. I did however come in on my actual birthday but there was no acknowledgement from the staff that it was my bday. I think that you go to a lot of effort to make every client feel special and a little acknowledgement and maybe a glass of bubbly would be a great touch that turns the service experience from great to above and beyond customer expectations!! Thanks!!


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