Heading Out - Bourke Street (2109 reviews)

Comment

Always a friendly and professional service. I don't go very often, so it's a pleasant surprise when the staff treat you as if you were there yesterday. I have a waxing treatment and it's as pain free as you could imagine - probably due to the skill of the staff and also maybe my high tolerance to pain (I'm married!).

Comment

Chantelle was amazing. Efficient and knew how to handle hair. The scalp massage is out of this world, very relaxing and uplifting experience. Would recommend.

Comment

This is my second great cut from Julie and I will definitely be returning. Thank you for the birthday voucher.

Comment

Usually look forward to getting my hair cut here. Have been a loyal customer for years. Today, only water was offered. No coffee, tea or champers. The aromatherapy mini head and shoulder rub was non existent. Just someone lightly touching my hair and flicking hands on me for 8 seconds. Actually thought she was running her hands thru my hair to have a chat for the most part. I really dislike breathing in the hair oil they use since changing from Aveda products. The hair wash didn't penetrate to my scalp apart from being rubbed into the top of my head. The back of the head barely got wet. All thru the hair wash and haircut, I kept getting told about the new Kerastase product to the extent they were propped in front of me during the cut. Next to the water. No magazine offered. I already have so many hair products they can barely be stored in my cupboard at home. I would have preferred more diligence by the hairdresser on getting my haircut even and making sure it falls well. There was no check to see if hair on both sides of the head was even. The haircut was less than 5 mins. The quickest I've ever had. Senior stylists at this salon are amazing. They might be quick but intensely focused on the cut and blow wave. Today's haircut was with a junior stylist. I have had haircuts with a few junior stylists there now. Based on my experiences, unfortunately, you might be better off at a budget hair salon getting charged half the price if opting for a junior stylist.

Comment

My hair was exactly how I wanted it! Thank you!

Comment

The experience is always good when I visit the salon and staff are always courteous, friendly and knowledgeable. If I could change one small thing it would be to make the complimentary head massage a little longer. I usually make an appointment at the end of the work day and it's a really nice way to wind down. My only problem is that it only seems to last about a minute!