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Heading Out - Bourke Street




Salon Select Gold Winner

Heading Out - Bourke Street (2109 reviews)



6/95 Bourke Street, Cnr Bourke and Exhibition Street, Melbourne, VIC, 3000, Australia

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You can book at Heading Out - Bourke Street Melbourne online using our Book Now button located above. Select from a list of services offered, pick your favourite Heading Out - Bourke Street staff member and book from the dates available.

Our stylists have been shaping the Australian hair industry for over 25 years and are leaders in bringing their clients the perfect look. From the catwalks of Melbourne Fashion Festival and Miss Universe Australia, to fashion campaigns and creating our own award-winning collections, we stay on trend to bring you the cuts, colours and styles that fit your look best.

Reviewed by 2109 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Heading Out - Bourke Street were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 10:00 AM to 9:00 PM
THU 10:00 AM to 9:00 PM
FRI 10:00 AM to 7:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Spray Tan 1/2 Leg
Full Leg Bikini G-String Brazilian 1/2 Arm
Arm Under Arm Back Chest

Brands Stocked


What our customers are saying about us

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29 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

love coming here , always feel special from the moment you walk in the door until you walk out! its my 6 weekly gift to myself :)


17 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

very busy salon , staff are very friendly yet professional


Wantirna South
16 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Kieran, the hairdresser completely ignored my style wishes, cut my hair 4-5 inches shorter than I had asked, in a completely different style to what I had described - with which I provided several photo examples of what I wanted and what I didn't want. Complete waste of my money and time, this is the second bad and expensive experience I've had at that salon - never again! I left the salon and cried, completely distraught at how short my hair is.

Response from Heading Out

Firstly we would like to apologise for the experience you had with us. We are so pleased that you will be returning to Heading Out next week, so we can take care of your concerns and have you leave the salon feeling and looking great! If you have any further questions or feedback, please do not hesitate to contact info@headingout.com.au

Posted on 17 Apr 2014


16 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

A friend recommended Kieran. He is absolutely FAB! LOVE my haircut!

Mckinnon
11 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

happy with my cut and colour (thanks Lee and Amy) but $310 is way too expensive for colour - won't be doing that again.

Response from Heading Out

Arona, It was great speaking with you today, and thank you for taking the time to share your experience when we phoned. We look forward to taking care of you in the future as you are a valued guest and we are so pleased to have been able to address your concerns and find a solution. If you wish to discuss anything further, please do not hesitate to contact info@headingout.com.au

Posted on 23 Apr 2014

Melbourne
09 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I didn't like that the hairdresser spent my whole appointment trying to sell me more products when the service was expensive enough. She also tried to push me into a new (very expensive appointment) without being open from the outset about how much it would cost.

Response from Heading Out

Thank you for taking the time to give us such valuable feedback as we are always trying to improve the guest experience at Heading Out, and we apologise if you felt your stylist was trying to sell you products. At Heading Out we are so passionate about home care because we want to assist you with maintaining and recreating your style at home, which is why your stylist would have taken the time to go over the features and benefits of the products with you and bring attention to related salon services. We want to ensure that we get your experience with us back on track, so please contact info@headingout.com.au so we can discuss this with you further. Thank you and we look forward to hearing from you.

Posted on 23 Apr 2014
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