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Heading Out - Bourke Street




Salon Select Gold Winner

Heading Out - Bourke Street (2109 reviews)



6/95 Bourke Street, Cnr Bourke and Exhibition Street, Melbourne, VIC, 3000, Australia

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You can book at Heading Out - Bourke Street Melbourne online using our Book Now button located above. Select from a list of services offered, pick your favourite Heading Out - Bourke Street staff member and book from the dates available.

Our stylists have been shaping the Australian hair industry for over 25 years and are leaders in bringing their clients the perfect look. From the catwalks of Melbourne Fashion Festival and Miss Universe Australia, to fashion campaigns and creating our own award-winning collections, we stay on trend to bring you the cuts, colours and styles that fit your look best.

Reviewed by 2109 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Heading Out - Bourke Street were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 10:00 AM to 7:00 PM
TUE 10:00 AM to 7:00 PM
WED 10:00 AM to 9:00 PM
THU 10:00 AM to 9:00 PM
FRI 10:00 AM to 7:00 PM
SAT 9:00 AM to 5:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Spray Tan 1/2 Leg
Full Leg Bikini G-String Brazilian 1/2 Arm
Arm Under Arm Back Chest

Brands Stocked


What our customers are saying about us

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08 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Kieran was very professional and gives great head massages.

Fitzroy North
04 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I didn't like that I felt pressured to buy some of the expensive hair products. I felt that half of the visit was around the hairdresser cutting my hair and the other half was them trying to sell me the products - which started to seriously annoy me after the second time.

Response from Heading Out

Thank you for taking the time to give us such valuable feedback as we are always trying to improve the guest experience at Heading Out, and we apologise if you felt your stylist was trying to sell you products. At Heading Out we are so passionate about home care because we want to assist you with maintaining and recreating your style at home, which is why your stylist would have taken the time to go over the features and benefits of the products with you and bring attention to related salon services. We want to ensure that we get your experience with us back on track, so please contact info@headingout.com.au so we can discuss this with you further. Thank you and we look forward to hearing from you.

Posted on 23 Apr 2014


03 Apr 2014
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

If ever I was going to 'cheat' on my regular, local hairdresser, I would do it with Alyson at heading Out, Bourke Street. She is gorgeous ad she made me look gorgeous as well.

Melbourne
02 Apr 2014
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Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Maiya is lovely for beauty treatments- fast but thorough and friendly.


Altona North
28 Mar 2014
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Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

It would be nice to be able to cancel the appointment/move it using the online system.

Altona Meadows
28 Mar 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I have been a customer of Heading Out Bourke St for over a year for both hair and beauty and have never taken the time to complete a survey. Its about time I did to just acknowledge the warm and friendly nature of the team. A hair appointment can come with its share of anxiety but at Heading Out the customer is invited to review a quote. This enables discussion regarding options which is very empowering and enables longer term planning rather than feeling pressured to make an impulse decision. On a practical side, the aromatherapy massage is a wonderful way to relax into what should always be an uplifting experience. The staff are knowledgeable, experienced and consultative. Always a pleasure.
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