Heading Out - Fitzroy (1754 reviews)

Comment

I enjoy getting my hair cut at heading out Fitzroy because the staff are fantastic and do a really impressive job, however it at $70+ it is far too expensive for regular visits. I only go when I am really desperate for a fresh new hair cut in a hurry or if I have a promotional coupon/discount because I simply cannot afford to go there every 5 weeks.

Comment

As always colour by Aaron was excellent. Cut however was clearly 'squashed in' and low priority. During the cut the hair dresser met with several other clients and I was finally left, after three hours of colour and half a cut, for excessively extended time while she engaged in a detailed discussion with next client which included wandering around salon to get samples. I appreciate lining clients up but this was insulting. I felt like I was forgotten. Even the trainee observed how long I was left sitting with wet hair and half a cut. They finally interupted the cutter and suggested they come back. WELL DONE TRAINEE! Finally I asked if I could dry my own hair and leave. Cut was heavy handed and not matched with the trim requested. I have not had a bad cut in years as I have the same cut every time, so I think this just reflected how little care and time was applied. Will have colour again. Won't waste time in a cut. For 300 dollars colour and cut I expect better service. Will be back to see Aaron, will never get my hair cut here again.

Comment

Online booking was great, I could've used a bit more advice about the style and products because it was so new but the overall result is a lot better than the disaster I walked in with!

Comment

I only come in to get nails done. I would like to try, getting my hair done, as well some time soon, if I would explain the hair situation. There is a certain hairstyle from an actress that love (Shannen Doherty) I absolutely love her hair-style, which I would love to look like I already see another hairdresser, she doesn't do a very good job, so I may need to try another salon, since you have won so many awards, I Would love to give you a try, next time I am in Brunswick St.