List your business
I'm looking for




Heading Out - Fitzroy (1754 reviews)



Ranked 50 of 58 in Victoria

225 Brunswick Street, Fitzroy, VIC, 3065, Australia

P Show phone number

Visit the Heading Out - Fitzroy website


You can book at Heading Out - Fitzroy Fitzroy online using our Book Now button located above. Select from a list of services offered, pick your favourite Heading Out - Fitzroy staff member and book from the dates available.

Our stylists have been shaping the Australian hair industry for over 25 years and are leaders in bringing their clients the perfect look. From the catwalks of Melbourne Fashion Festival and Miss Universe Australia, to fashion campaigns and creating our own award-winning collections, we stay on trend to bring you the cuts, colours and styles that fit your look best.

Reviewed by 1754 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Heading Out - Fitzroy were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON Closed
TUE 10:00 AM to 6:00 PM
WED 10:00 AM to 7:00 PM
THU 10:00 AM to 9:00 PM
FRI 10:00 AM to 6:00 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage Specialist Body Treatments Hot Stone
Spray Tan 1/2 Leg Full Leg Bikini G-String
Brazilian 1/2 Arm Arm Under Arm Back
Chest

Brands Stocked


What our customers are saying about us

Commented reviews only




Fitzroy
22 Sep 2018
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

My haircut and blow dry was a lot slower compared to my normal service


Templestowe Lower
03 Jul 2022
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

The service is great but the prices are inconsistent especially when u get the same blow wave ever week Perhaps they should look at streamlining their prices for regular clientele I understand there are different prices for more senior stylists but they do the same job as the not do senior And the blowaves are no different Apart from their ridiculous prices the service is always good and the hair washing is amazing so is the team and since it’s a Sunday well not navy salons open for a last minute event to get hair done so can’t argue with that

Response from Heading Out

Thank you for your review, we really appreciate the feedback. We are glad to hear our juniors are doing an equally great job blow drying! You are more than welcome to book in for blow dries with our juniors for your regular visits to keep the price consistent. The best way to do this is to book in advance so you are able to secure an appointment with the stylist of your choice, at your preferred price point. Unfortunately with last minute appointments, we can't always accommodate appointments to be with your regular stylist as weekends are our busiest time, with most appointments filling up in advance. Despite the differences in prices (due to different stylists' experience and skill level) we are thrilled to hear you are happy with the results, as well as our team, and will continue to be here for you on Sunday's for your hair & beauty needs! With love from the team at Heading Out Hair & Beauty.

Posted on 05 Jul 2022

Preston
03 May 2014
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I'm really happy with the hair I walked out with but found the service a bit off at this visit. The person running the salon on the day didn't allow the person colouring my hair to actually speak to me directly, she may have been an apprentice but it would have been nice if she'd been able to introduce herself. Then I had three other people working on my hair with no introduction or reason given as to why it wasn't the person I was paying for... I was also talked into a hair treatment without being given much of a choice to not have it. The individuals working on my hair were all very nice, but the woman ordering them around kind of ruined the visit this time. Also, $20 seems a lot for a fringe trim.

Response from Heading Out

Emma, Thank you for taking the time to provide feedback on your experience at Heading Out. We have forwarded your comments onto the team at our Fitzroy Salon. We appreciate all feedback so we can continue to improve out guests experience in our salons. I apologise that none of the staff working on your hair had introduce themselves and explain what part of the service they were performing. If you would like to discuss your experience with us further please email us at info@headingout.com.au

Posted on 08 May 2014

North Melbourne
25 Apr 2015
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Over $100 dollars to cut the hair of a three year-old is ridiculously expensive (where else in Melbourne would they charge that for 35 minutes in the chair), especially when you can get the same cut with the same person on a Monday, Tuesday or Wednesday for $30. Problem is you have to read the fine print because they won't tell you you are being charged three times the week day amount. Its a case of buyer beware!!! And yes, it doesn't matter a hoot that you have been a loyal customer for 10 years.

Response from Heading Out

Thank you for your feed back. As a loyal client of Heading Out's you would know that Heading Out has a company policy to provide a quote to all clients before any service is started. We have this policy so that our clients are aware of the cost of their services from the start so we can work within their budget. The quote is a print out that is handed to the client so they don't have to read the fine print. We try to keep our pricing as transparent as possible which is why we have a price list available on our website with our most common services and terms of our pricing. We also try to inform all clients that are booking in children's hair cuts over the phone that the cost is full price Thursday to Sunday but we offer discounted rates Monday to Wednesday before 5pm. However if reception is not told the age of a child then we can only assume that they are in their teens or an adult. We also have a lot of clients that do pay full price at the end of the week and weekend as they are unable to bring their children in at another time. Also the date that you had visited the salon was Anzac Day so being a public holiday there was also a surcharge which we made aware to our clients at the time of booking.

Posted on 30 Apr 2015


25 Jul 2023
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Maybe not go between clients as you lose focus on what you were doing and was kinda rushed. My hair could have turns out a bit better as it was quiet rushed.

Briar Hill
26 Oct 2024
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

I've been coming to Heading Out almost monthly for over 10 years. I return to the salon because I trust the service and greatly respect the owner. Today I had the worst haircut of my life. My hair was layered and thinned out to a point where I looked at the long strands of hair on the floor and felt sick. While I was walking to the car afterwards I was horrified to find that when I brushed my hair whole clumps and strands were coming out due to the way the stylist cut my hair. I was told that she was going to give me more volume and agreed to subtle long layers. I had initially said "no" to a hair cut but my stylist insisted and regrettably talked me into it. I returned to the salon and the owner was fortunately able to resurrect my hair a little but the result is hair that is extremely short for my liking. My hair still feels thinned out. I've learned not to book according to time preference with any old stylist. Instead I'll only book with the owner as I trust her. I will continue to support Heading Out but I felt it important to communicate my extreme disappointment on this occasion. All I can do is to wait for my hair to grow back but I fear that the short layering will take forever for my hair to feel "normal" again.

Response from Heading Out

Hi Catherine, Thank-you for taking the time to send us this e-mail, and also thank-you for your continued loyalty over the years. Any and all feedback, weather positive or constructive is always greatly appreciated, and encouraged as this can only build growth as a person, and as a salon. At Heading Out, we always strive to achieve the highest of standards, and unfortunately, this has not happened for you this time. For this, we apologise and look forward to looking after you with the care trust you know us for. Heading Out Team.

Posted on 26 Oct 2024
< previous12...275276277278279280281282283...2922931669 - 1674 of 1754 reviews next >
Anthill Smart 100 site
Follow us on Facebook