Heading Out - Fitzroy (1754 reviews)

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i booked for a full leg and bikini wax and it look an hour and a half! usually that's an hour at the most, i was running really late for the rest of the day

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Klara my beautician was excellent! Lovely manner.

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I have had good experiences at this salon in the past, however this particular appointment seemed doomed from the start. My usual stylist was unavailable, however I was assured another qualified hairdresser would be able to complete the appointment. I was after a wash/blow-wave and to have my fringe trimmed. Nothing complicated, before going to my friends engagement party. I was unaware it would be the apprentice hairdresser washing and styling while an actual hairdresser squeezed in the fringe trim between clients of her own. The apprentice had no idea what she was doing and the appointment took 1 1/2 hours instead the 30-45 minutes it usually does. The actual hairdresser had to come over in the end, after making several comments to the apprentice, and attempt to correct the blow wave. I had so much corrective product in my hair I felt like I needed to wash my hair and start again rather than go out. This experience set me back a whopping $80, which would have been on the pricey end if completed in a timely fashion by someone qualified.

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As always I've had an excellent experience at this salon & have walked away having had my expectations exceeded. Can't thank Mark enough!

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Mark is a real asset to the heading out team

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So happy. Finally a salon that listens to their customers and executes with EXPERTISE!