Heading Out - Fitzroy (1754 reviews)

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Jasvier is a wonderful beautician who takes time and care and really looks after you, she's easy to talk to and goes the extra mile to make sure your treatment is great quality.

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I had a fabulous haircut and colour but they charged me almost double the quote that appeared online in the automated booking system which was confirmed by a follow-up phone call - they did say it was approximate and may cost "a little bit more" to which I agreed. But then midway through the service as I sat there drinking Rose with wet but nicely coloured hair, I learnt they had almost tripled the price from approximately $240 to $650. There was no discussion about charging more and I was not aware of requesting any additional services. I certainly had not agreed to any extra fees and had not booked their most expensive consultant. I managed to negotiate the price down to nearly double the quote - about $460 - but left there feeling totally ripped off. I overheard somebody else complaining about a large price increase while I was there and was told of another similar case prior to mine. Although I liked their new automated booking system initially, it clearly didn't work properly and I hope they fix it before other clients are left as disappointed as me.

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Great experience, big shout out for my today hairdresser Louise, lovely human, great in providing me a cool haircut and an awesome consulence. Great experience, smiles and a great team!

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I would like to commend and thank Hairstylist Jashka at Heading Out Salon Fitzroy for the excellent Hair Colour and Cut this afternoon. I am a Cancer survivor and she uplifted my spirits with her expertise as a Hairdresser and Stylist, her caring and dedication.

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Heading Out hairdressers are by far the best in Melbourne. So experienced and knowledgeable with lovely customer service too. Always leave the salon with a smile!

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Amazing as always! Have been going for years and can’t fault anything.