Heading Out - Fitzroy (1754 reviews)

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I cannot recommend this salon to others I know because they could not afford it.

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I had an appointment for beauty services. That was all very satisfactory. During the session, the beautician mentioned a lash serum. She didn't put any pressure, just mentioned it and said to talk to ***** at reception as she had been using it and had had good results. Unfortunately after using the lash serum which cost about $70ish for three months supply, I developed a bad reaction overnight on both eyes. They were very red and very itchy the next day even though I followed the instructions very carefully. Naturally I don't want to use it again and feel like I have wasted that money. I have never had any reaction to hair or beauty products before and have always been happy with my visits and the services. :-(

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would have been helpful if i was notified about delays

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I have been coming to you for a while now and you're always great, but I think tis time Helen/Zoe must've been very rushed, as even though I paid for the moisturising treatment I didn't get any head massage at all. I know this isn't actually listed as something you pay for, but I've never not had one before, at any salon, so I felt a little cheated, esp as my hair costs over $300. I've previously been given a 20 minute head massage at your place before, no nothing at all was a bit of a surprise!

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Great salon with fantastic hairdressers.

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Very knowledgable stylist, girls weren't overally chatty during service. Very happy with my hair and the advice given!