Houghton Cuts Hair & Beauty (1393 reviews)

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Had gel toes and have had to go and get them redone

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Booked my appointment 3 weeks ago for eyelash infills I am a regular customer for over 3/4 years now. Booked in with nadina was told she was too busy to do my lashes which I had the appointment in for 3 weeks in advance. Had my lashes done not thick enough to what I normally get not going to last me the next 3 weeks like I normally do going to cost me more to sort out. Never had issues however not very happy about this. Going to have to spend money on strip lashes to thicken my eyelashes up costing me more money. Staff are lovely I can not fault them however feel let down when had an appointment booked in advance and changed last minute when I arrived at salon.

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I have only rated the quality and value for money that low as my daughter got her nails done yesterday with builder gel and within 7 hours one has already came off. She has had her nails done here several times before and this is the first issue we have had

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Lovely girls, friendly and hardworking. I was just a surprised on the pricing: Id had a good experience with Lisa for a cut and blow dry two weeks beforehand for around £40 This time I was charged £56 for full head highlights, £20 for the blow dry and £5 to trim my fringe , plus £15 I had paid as a deposit It’s the extra £20 for the blow dry I don’t understand? Would you have sent me home with wet hair if I hadn’t had a blow dry Im usd to spending money on my hair but just felt the pricing wasn’t clear?

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Although staff (Kyle) was lovely and I like my cut. My curls dropped out before lunch time, before I got to the wedding i was attending. I did say that my hair didn’t hold very well and ask for tighter curls and more spray to hold but this was disregarded so the money spent on the curling was wasted which is a shame. . Kyle was lovely and patient not asking me too many questions about products etc, as I had already said I wasn’t a huge fan of hair dressers. That I always feel really awkward and uncomfortable, with questions about the treatments etc. Kyle made me feel slightly less anxious than I usually do which is something that would encourage me to use the salon again.

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This is a beautiful salon and staff were pleasant and helpful. Unfortunately I would not recommend to family as I did not realise this is a dog friendly salon. Several of my family have allergies and the presence of dogs would make them significantly ill. The treatment room was very pleasant likewise the member of staff who delivered my treatment. Sadly the luxury and relaxation was spoiled by the noise of a dog barking. Shame really as it’s a lovely salon with lovely staff.