Insignia Hair and Day Spa (2828 reviews)

Comment

Always friendly staff who make you feel very welcome. The salon is always clean, with plenty of light. A great selection of product is available for purchase with professinal advice on which product is right for you, without being pushed into purchasing something. My only complaint (and I think it is only me) is the smell from the nail products. It is apparent as soon as I enter the building. Not sure if the A/C is running all the time but if not, it might help to remove the smell. Over all a great relaxing experience which always leaves me feeling happy with my hair.

Comment

Appointment ran 15 mins late and it was another 15 minutes before I was attended to. At this point it was not Jess who looked after me it was another girl who didn't introduce herself and started dying my hair. At this point i was slightly nervous as i didn't know what was going on. Salon was busy and lots of rushing around, i felt it was slightly inconvenient being there late and was not as focused on detail and enjoyable experience as other visits. They say going to the hairdresser is your girly gossip and catch up but when a client can hear the staff gossiping about other staff i think that is unacceptable. Colour and cut I receive was as asked for and completely satisfied in the end with what Jess did for me :)