Insignia Hair and Day Spa (2827 reviews)

Comment

Staff not wearing masks, no other clients wearing masks. My stylist was interrupted and called away about 8 times during the 45 minutes she spent completing the hair cut and blow dry. No conversation about styling was completed before she started - my very curly hair was blow dried dead straight then cut. Will not return.

Comment

I usually enjoy my experience and like my haircut and colour. But unfortunately I wasn't as impressed this time. Cost me about $60-70 more than usual (I think I had an extra treatment), and did not like my colour- looks very streaky, particularly at the back, and isn't very visually appealing. Had to go back to have my cut fixed. The fix was better, but still have had to change my hair part to make my fringe/layers more symmetrical. Wasn't the worst hair cut/colour I have had, but I felt it wasn't to the usual standards.

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Very disappointed in my eyebrow wax, the beautician did not listen to what i wanted. some hair was missed. I now have to go and pay out more money to get them redone. I personally wont be a returning customer

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I went in for a full head of foils, looking to go lighter. I left with a similar colour, darker roots and a couple bright highlights at the front of my hairline making me look like Anna from frozen..

Comment

Easy to book but beautician was a bit rough in waxing and handling and holding arm. She twisted my skin and held my arm so hard to the point I had to asked her to be a bit more considerate