Home New South Wales Blue Mountains Emu Plains Hair Salons Insignia Hair and Day Spa |
14/69 York Road, Jamisontown, Penrith, NSW, 2750, Australia
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Reviewed by 2828 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Insignia Hair and Day Spa were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
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What our customers are saying about us
Commented reviews only
Anonymous
16 Jan 2016 |
Alarna
Orchard Hills 15 Jan 2016 |
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Sam
South Penrith 13 Jan 2016 |
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Joanna
Jordan Springs 13 Jan 2016 |
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Amanda
Penrith 12 Jan 2016 |
Anonymous
Kingswood 08 Jan 2016 |
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Comment
This is a hard one, because my hairdresser (Jess) was amazing. She did my hair exactly how I wanted it, so offered suggestions, and she was a perfectionist. She didn't talk too much (which I like) but she was very friendly and easy going. However, my only complaint is the wait time. This appointment was 45 minutes late, and my previous appointments (even from other hairdressers) are always at least 30 mins late. I understand that things happen, so I expect 5-15 mins late, but 45 mins is not acceptable. Jess was amazing about it and very apologetic, and in this circumstance I had nothing on, so I wasn't bothered. BUT I had a formal hair by Amanda a couple months back for a wedding, and she was running 45 minutes late too (even though the appointment was early in the morning). As a result, I missed my make-up appointment so I had to rush around doing my own makeup with not much time to spare. I don't think its the hairdressers fault, maybe the salon is over-booking, or under-estimating the time spent on each client? The client should at least get a discount if its running more than half an hour late! I love the quality of hairdressers, so I will still keep coming back, but I would go there more often if you fixed this issue.