Home New South Wales Blue Mountains Emu Plains Hair Salons Insignia Hair and Day Spa |
14/69 York Road, Jamisontown, Penrith, NSW, 2750, Australia
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Reviewed by 2827 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Insignia Hair and Day Spa were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
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What our customers are saying about us
Commented reviews only
Anonymous
17 Aug 2015 |
Nathan
Jamisontown 01 May 2018 |
Anonymous
03 Nov 2023 |
Anonymous
21 Jan 2017 |
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Kathryn
Blaxland 01 Mar 2016 |
Louise
06 Nov 2023 |
Comment
My first experience was great, I walked out with not one complaint. I wish I could say the same for my second time. It took 3 hours for a colour and cut due to the amount of people squeezed into appointments. I was left laying with my head in a plastic basin for over 30 mins when it was supposed to be 10 mins,, after which I was left for another 15 mins with soaking wet hair. Finally my hair was cut and blow dried in such a rush that I walked out with my hair still partly wet. Later that night my husband tells me my hair is cut crooked at the back. I ring the salon asking if it could be fixed and an appt was made for the following day. The following day I arrive for my appt on time and was made to wait 90 mins before being seen. That is not acceptable to make someone wait that long, when an appt was made at a certain time, more so due to the fact I was there to have my hair fixed. After all that, it looks like my hair has been cut in one straight line rather than styled and it is still crooked.