Insignia Hair and Day Spa (2827 reviews)

Comment

I had a wash cut and blow dry with treatment . The massage while putting treatment in was amazing April did the rest and she is a lovely young lady who is a friendly girl who I will keep going back to . I will recommend Insignia over any other service . Many thanks for today Niccii

Comment

Can’t fault this place,every visit is fantastic,thankyou

Comment

Highly recommended. I look forward to my hair appointments. Providing quality and professional service time after time in a welcoming atmosphere. The hairdressers from senior to apprentices take the time to listen to your needs and are respectful.

Comment

I was gifted a spa package and left feeling like a different person, and without the tension headache I’d had for 3 entire weeks. Lovely, friendly staff who know how to make you feel cared for and valued. Will gift it to myself next time!

Comment

Janayha is great at doing eyelashes. Always leave very happy with the result.

Comment

The initial quote was $140 (just a colour for medium length hair - no cut, treatments or styling) - but it ended up being close to $400 with poor reasons given as to the massive price increase (application of bleach, covering greys, matching a colour to my natural colour - I thought these were normal "colour" things?). I sat for over 3 hours just for a result I'm not happy with, they definitely understood what I wanted before starting, but it turned out different to what I asked for. Different staff kept attending to my hair including an apprentice, they seem to swap clients/tasks whenever they feel like it, so I think miscommunication between multiple staff led to the poor outcome and caused delays. One of the ladies came up and took a photo of me without consent and no explanation given. In the hours I was there I had a cup of water and a biscuit, towards the end of my visit I seen another customer enjoying a glass of wine and a selection of cheese and crackers on a wooden board. I asked a lady attending me, "do you do wine and cheese?" and she explained how they do offer that to customers - it wasn't offered to me though. My wet hair was blowdried in a rush with little care at the end. After my visit I realised I still had grey hairs that hadn't been covered properly, as well as the application of colour was really patchy. I honestly feel embarrassed and regretful at the amount of money I spent. And my hair needs to be fixed because I can't hide the uneven colour. I will never return, it was a very expensive mistake.