Just You Beauty Salon - Karratha (2740 reviews)

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The lady I had for my eye brow waxing today seemed rushed an even though I waited 10-15mins late prior to my appointment not the usual lady I have

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Fair haircut today, but although I explained I was growing out my strong 'cowlicks' so please don't cut them, at least 9 months growth on one side was cut to one inch long, as part of my fringe. Now it sticks up again, so I've got to go through growing it all over again. So disappointed. Wish people would listen and remember and respect.

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Came in for a haircut appointment, hairdresser didn’t take much off and I commented when shown in mirror no it needs more off! She was like it’s fine your done! Went home and straitened hair, uneven and dead ends, for the price and fact I asked her and was dismissed, very disappointed and booked in to another salon tomorrow to get cut... which is saying a lot as only wanted a dead chop so it’s even when I straighten.

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The hairdressing staff were very professional . However the staff at reception and in beauty who were not busy were not up to satisfactory standard. The premises is very cold. The time I was messaged did not match booking time.

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Appointment was booked, I arrived and waited 40 minutes until they were ready. My service was only 20 minutes. Frustrated not notified 40 minute wait and waited twice as long as service. I had arranged other appointments etc which then made me miss other things.

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The woman answering the phone/ answering the phone would have to be the rudest person I've come across in a while... Her tone & attitude, unwillingness to help unless pushed & constantly interrupting me put me off from the start. The therapist was excellent but at the end when I was settling the bill, this same rude woman cut the therapist off & shooed her away to the next client as she was saying goodbye to me. Due to this woman's terrible customer service, I wouldn't recommend this salon & certainly wouldn't go back.