Just You Beauty Salon - Karratha (2740 reviews)

Comment

Hairdresser ignored what I asked for in regards to my cut. Kept giggling as she cut more off my hair (I asked for a trim around the ears and 0.5cm to be taken off. She proceeded to cut and restyle my hair and when it finally got through to her that this wasn’t what I asked for she laughed and said sorry. When paying the manager asked how my appointment went and made light of the fact her employee completely ignored my hair cut requests

Comment

Was texted phoned 2 days before appointment. Not the first time happens every time. Arrivd to be told the girl had quit, by the boss. She had to take Dr to airport. No one else could drive??? In the room I was put with a lovely new girl, she was tried, been there since 9. Was really slow, not confident, I had to take my own eye lash tiny off. She was not applying the wax the direction of the hair, and pulling the wrong way which was painful and not removing the hair. I wanted a leg wax. I was asked while my lash tint was on for someone to start my Brazilian. WTF. I had that girl wax the top half of one leg, she did well. Who ever she was! My tint was still on? Then the owner raced in the room started ripping into my Brazilian before I could inform her I like to keep a small amount of hair at top it was gone. She said sorry sooo many times. I was over it. Professionalism comes from example. There is no good example there.

Comment

Eye brows - service, poor! holly spoke about her personal issues which resulted in the attached photo. Very poor quality. Shellac hands and feet - not the best but did okay. Very nice ladies, sorry I forgot their names. Customer service was at a high standard with these ladies which diminished the quality of work. Reception - very rude and overly loud. Did not appreciate her service as the face of this salon.

Comment

This was the worst haircut experience I have ever had. I felt like I was being rushed in and out the door even though I was the only client in the salon. My hair wasn't even the same length on both sides of my face with at least one cm of difference and the girl was ready to send me on my way. I had to tell her to please fix it up. There was just no attention to detail or love put into the service provided and today I am left looking at myself disappointed with my hair and just hoping it will not take too long to grow back. I will never go back there again and I will not be recommending their services to anyone.