Just You Beauty Salon - Karratha (2740 reviews)

Comment

l had eyelash extensions done, twice due to them falling out....twice?? l spoke to the Manager and was told l would be able to get another service of my choice so l rang a week or so later to organise this and was told it would have to be varified by manager and l would be contacted..that was about two weeks ago now, lm still waiting...........

Comment

I've never had a facial before so would've been nice to be talked through each application because there was many, I even asked two questions which should've given the lady an idea that I had no idea what she was doing. I know your not a coffee shop but when asked if I wanted a coffee, I was brought an instant one that was so hot that I had to wait almost 20mins before I could drink it whilst having my pedicure might pay to invest in a small nespresso coffee machine to serve good coffee to your customers just puts that extra touch on our experience my apt was 3.5hrs and I was hungry and thirsty.

Comment

The woman answering the phone/ answering the phone would have to be the rudest person I've come across in a while... Her tone & attitude, unwillingness to help unless pushed & constantly interrupting me put me off from the start. The therapist was excellent but at the end when I was settling the bill, this same rude woman cut the therapist off & shooed her away to the next client as she was saying goodbye to me. Due to this woman's terrible customer service, I wouldn't recommend this salon & certainly wouldn't go back.

Comment

Appointment was booked, I arrived and waited 40 minutes until they were ready. My service was only 20 minutes. Frustrated not notified 40 minute wait and waited twice as long as service. I had arranged other appointments etc which then made me miss other things.