Just You Beauty Salon - Karratha (2740 reviews)

Comment

Staff / owner are unfriendly and made minimal effort to engage in any conversation during my appointment, I got the gist the therapist was on the phone as my lash tint developed. She made no conversation and to add it it made me wait 15 minutes to go in, while she wasn't attending any other clients. Wouldn't recommend this salon.

Comment

I had a facial, eyebrow shape and eyelash tint The eyebrow shape and eyelash tint went well. The facial was done with a very light touch so there was no benefit from the scrub especially. Also, when the mask was on the girl left the room and I didn't realise until she came back when it was ready to be removed. This has never happened before (at other places), I have always been given some sort of massage during this time. Lovely girl though, but unusual service.

Comment

In my opinion $120 for a facial should go for at least an hour and include a little relaxing neck, shoulder, head massage. My facial went for half an hour with no massage. I suppose they can get away with it as there isn't time frames mentioned on the price list. Also it is a noisy environment for someone wanting to unwind and relax while getting a facial as the rooms are more like cubicles and the walls are only 3/4 whereas if they were built to the ceiling it would block out the technicians talking about their plans for the weekend, other clients noise and make the whole experience more pleasureable.

Comment

Firstly, I arrived for my 3pm appointment at 2.50pm, ushered to a room to fill in a form, then had to wait till 3.10pm until I was seen. The room I had my massage in was the first room behind the reception desk which throughout my massage I could hear staff talking and laughing. Also the air conditioning was way too cold, I was absolutely freezing through the entire massage so that's all I could think about. When asked to turn over onto my back I was not offered a pillow so was lying dead flat which was extremely uncomfortable and last but not least, the lights were on full where they should have been dimmed. Sorry to give this negative feedback but I honestly did not enjoy my massage.

Comment

After spending 5 hours in the salon (something that should have only taken 3hours max) I was very very disappointed with the service and outcome I received. As a busy working mum to a one year old, I decided to use my day off to treat myself and get my hair done. I had booked in to get a full head of foils (only to cover my regrowth). Something I had done many times before. I was a nice beige natural blonde and explained to thei hairdrrsser I wanted to remain the same colour and just wanted my regrowth done. Easy! After sitting in the chair for nearly 4 hours the foils were finally all put in. After spending most of this time stressing that it's taking way too long and that I need to get home to my baby, I then had to wait even longer for the colour and then toner to set and then a hair cut. The salon closed at 6, so I was made to pay for my service at 5:45. Fair enough. Once the colour was washed out and I was back in my chair and instantly noticed the colour was completely wrong! It was hard to hold back the tears as I could already see my once lovely beige blonde had turned into a disgusting yellow-white bleach colour. I definetly did not ask for this. I was mortified!!! It was now past 7pm and I was told to come back tomorrow if I wasn't happy. Luckily I already had the day off work as I would have not gone out in public looking like this!! I got home and just cried and cried and cried. It was so hideous! I reluctantly went back to the salon the next morning and the hairdresser who had done my hair the night before was so so rude to me, like I was an unconvinced to her! After three different toners later my hair was still not anything near to what I had asked for but looked a lot better than what it originally did. Still very unhappy with my service, I finally left and now to book at another hairdresser to fix the current mess of hair I have. I have no words for what happened. I don't understand how a professional can get something so very very wrong! I will not be going back there and will definetly not be recommending them to family or friends, especially after being treated the way I did when I had to go back to get my hair fixed! Disgusting!!!

Comment

My family and I came in for hair cuts, a toddler, man’s cut and woman’s. The service was great but our hair cuts are terrible - so bad in fact we’ve had to have them fixed somewhere else. Our son sat still for his cut but the quality is awful, patchy and uneven. Mine and my husbands were very similar. We definitely won’t be back.