Just You Beauty Salon - Karratha (2740 reviews)

Comment

It is unacceptable to charge a girl $85 to have Jess do a pathetic job at styling her hair for a formal event. If she doesn't know how to do it professionally, you shouldn't hire her out to unsuspecting customers who are expecting to have a salon looking hairdo, with possibly some salon-standard products. Her attempt at a formal hairdo was dismal!! Her effort could have been recreated by anyone else at home. And I had to ask her to do more because it looked completely "undone" when she had finished. Really disappointed!!

Comment

Completely damaged and fried my eye lashes for a lash lift and tint. Manager couldnt have cared less if she tried. Refused to fix it and just told me to put some water on them. I really don’t understand how it went so wrong?? They’re not even curled at all- they point in all different directions! Then I had to go to the hospital afterwards because my eyes were still burning hours after the appointment. Would never ever recommend this place. I have never had a lash lift turn out like this ever! And to have them refuse to fix it is mind blowing.

Comment

The salon is way too noisy. Whilst trying to relax during my facial I could hear conversations about the waxing happening in another room, along with the sound of spray and wipe being put around nearby. I was also left for about 15minutes with product on my face - obviously part of the facial but no explanation of what was happening. I quickly became bored and frustrated. If I was able to relax and knew what was happening then it might've been better. Very disappointed.

Comment

I can't believe the noise in your salon - I thought beauty salons were supposed to be a relaxing experience. After the last time I was there I vowed to never to return, but last week thought I'd give you another go with your $100 special. I even asked if I was booking in a quiet time and was told yes. Well, during my 1.5 hour treatment the waxing area in particular was extremely noising with people talking at the top of their voices - staff and clients. If you staff whispered all the time, then the clients would also. I could even hear the owner and her staff talking at the front counter - terrible stressful experience. At the time I thought that the beautician didn't leave the eyelash tint on for very long and then when I got home discovered it hadn't taken at all. I discussed all of this with the owner after my session and all she did was make excuses for the noise - as she does every time I've complained. Nothing is ever rectified. I will be taking my business elsewhere.