Just You Beauty Salon - Karratha (2740 reviews)

Comment

Awesome environment and fabulous therapist.

Comment

After spending 5 hours in the salon (something that should have only taken 3hours max) I was very very disappointed with the service and outcome I received. As a busy working mum to a one year old, I decided to use my day off to treat myself and get my hair done. I had booked in to get a full head of foils (only to cover my regrowth). Something I had done many times before. I was a nice beige natural blonde and explained to thei hairdrrsser I wanted to remain the same colour and just wanted my regrowth done. Easy! After sitting in the chair for nearly 4 hours the foils were finally all put in. After spending most of this time stressing that it's taking way too long and that I need to get home to my baby, I then had to wait even longer for the colour and then toner to set and then a hair cut. The salon closed at 6, so I was made to pay for my service at 5:45. Fair enough. Once the colour was washed out and I was back in my chair and instantly noticed the colour was completely wrong! It was hard to hold back the tears as I could already see my once lovely beige blonde had turned into a disgusting yellow-white bleach colour. I definetly did not ask for this. I was mortified!!! It was now past 7pm and I was told to come back tomorrow if I wasn't happy. Luckily I already had the day off work as I would have not gone out in public looking like this!! I got home and just cried and cried and cried. It was so hideous! I reluctantly went back to the salon the next morning and the hairdresser who had done my hair the night before was so so rude to me, like I was an unconvinced to her! After three different toners later my hair was still not anything near to what I had asked for but looked a lot better than what it originally did. Still very unhappy with my service, I finally left and now to book at another hairdresser to fix the current mess of hair I have. I have no words for what happened. I don't understand how a professional can get something so very very wrong! I will not be going back there and will definetly not be recommending them to family or friends, especially after being treated the way I did when I had to go back to get my hair fixed! Disgusting!!!

Comment

Very welcoming, modern and friendly atmosphere. Great move from previous location.

Comment

I had my hair cut and dyed, Angelique always does an incredible job! I had the gentleman wash my hair and did an amazing head massage.

Comment

Thanks again Crystal

Comment

Wonderful service as usual. Friendly receptionist.