Just You Beauty Salon - Karratha (2740 reviews)

Comment

I did arrive for my appointment to be told it wasn't in the computer , but the girls were very helpful & managed to still fit me later that day. So overall my experience was good.

Comment

The lady that took care of me was wonderful, until towards the end of my appointment when my service was rushed, to the point where my pedicure started around 15 minutes after another ladies and finished around 10 before the other guests. The salon is so much better than what it was however I do not feel the quality is still not where it should be perhaps due to the lack of management Or training? When I have had facials at other salons they have the products being used out and ready to go, they are not constantly rattling around in a cupboard looking for products undoing lids and doing them back up again, When you are paying to be pampered you want to float away and do not want to hear anything other than soft music, and lovely scenes of burning oils or candles (both the music and oil burner were great) and the choice of products used for my facial were also wonderful. "Just you" in my opinion is still not a quality salon. Too many small details are letting you down, when I had my rushed pedicure I had a large silver UV light that I had to keep juggling my feet with, it put pressure on my lower back doing this and as I was using my feet to hold the light in place it was cutting into the top of my feet when they were under the light- very amateur set up and something I would expect to see in a backyard salon not a brand new salon that is charging a decent price for a sub standard service. This feedback is intended to be constructive not a dig at anyone, I loved the lady that took care of me but feel the salon is just not quite where I would like to see it as a paying guest. I will be back to use the salon but only for the basics and with the same lady as she did do a great job on some of my treatments. Hopefully next time some more improvements will be made. Keep up the good work

Comment

Unfortunately, my manicure chipped about two hours after having it done. Otherwise, a great experience.

Comment

Much better service received than in the past - smiles and courteous behaviour always goes a long way for retention of your current client. Thank you

Comment

June did a great job especially on my pedicure! My manicure was also great but polish was much more of a rushed job as was running a little behind. Very professional service. Would love a bigger range of colors to choose from in just normal Polish.

Comment

staff running late for appointment by 15 minutes. But once in service was complete within 30 minutes.