Lattouf & Co - Rouse Hill (499 reviews)

Comment

My appointment was for 10:45am. Was told 15-20 mins delay. After 40 mins I asked what was going on. Zoey looked after me and I was finally tended to by 12pm. Zoey is amazing at what she does. I have nothing but praise for her expertise and professionalism. Whilst I have walked away with a beautiful job I do believe the extended delay was glossed over. Also, was advised that an extra $100 would be charged as we had to use oleplex. If I had been advised when I made the appointment, I would have bought the bottle I had at home. I would like someone to contact me the final bill.

Comment

Jen did my hair, and I can confidently say she was the most humble, lovely and down to earth hair dresser I have had style and colour my hair. She made my experience comfortable and has a true talent for colouring hair. Until next time lattouf and co! Very satisfied customer :)

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The staff were absolutely fantastic and the lady who did my hair was amazing and provided such great advise and helped saved my hair!

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Dry friendly, very experienced staff who create a wonderful experience.

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I won’t be returning to this salon for the following reasons: - the salon doesn’t have a ‘friendly’ vibe - I requested some foils to lighten my hair. The stylist asked if I wanted to go blonde and I clearly said ‘no, not blonde, just not too dark’ and we agreed on an ash brown. - the foils were left in my hair for what seemed like a couple of hours. I ended up with very light hair and was unhappy with the result. My hair also felt very dry, almost like straw. The stylist asked if I could come back the following day for another toner to correct it, and I refused as I didn’t think want to waste another day at the hairdresser, I’d already been there for over 4 hours. She ended up putting in another toner that day. The colour looked better but I noticed when I got home that none of my greys were covered - so I have to get this corrected. - as the colour took so long (over 4 hours), I had no time to get my cut and blow dry. - the stylist did apologise for how long it all took, but I left the salon quite upset that I’d paid over $300 for what was not in any way a good experience

Comment

Would be great if there were some updated magazines such as Cosmopolitan, Womens Health, Vouge, M2 Women etc etc. Current selection is awful and outdated!