Lattouf & Co - Rouse Hill (503 reviews)

Comment

I won’t be returning to this salon for the following reasons: - the salon doesn’t have a ‘friendly’ vibe - I requested some foils to lighten my hair. The stylist asked if I wanted to go blonde and I clearly said ‘no, not blonde, just not too dark’ and we agreed on an ash brown. - the foils were left in my hair for what seemed like a couple of hours. I ended up with very light hair and was unhappy with the result. My hair also felt very dry, almost like straw. The stylist asked if I could come back the following day for another toner to correct it, and I refused as I didn’t think want to waste another day at the hairdresser, I’d already been there for over 4 hours. She ended up putting in another toner that day. The colour looked better but I noticed when I got home that none of my greys were covered - so I have to get this corrected. - as the colour took so long (over 4 hours), I had no time to get my cut and blow dry. - the stylist did apologise for how long it all took, but I left the salon quite upset that I’d paid over $300 for what was not in any way a good experience

Comment

Dry friendly, very experienced staff who create a wonderful experience.

Comment

The staff were absolutely fantastic and the lady who did my hair was amazing and provided such great advise and helped saved my hair!

Comment

Jen did my hair, and I can confidently say she was the most humble, lovely and down to earth hair dresser I have had style and colour my hair. She made my experience comfortable and has a true talent for colouring hair. Until next time lattouf and co! Very satisfied customer :)

Comment

My appointment was for 10:45am. Was told 15-20 mins delay. After 40 mins I asked what was going on. Zoey looked after me and I was finally tended to by 12pm. Zoey is amazing at what she does. I have nothing but praise for her expertise and professionalism. Whilst I have walked away with a beautiful job I do believe the extended delay was glossed over. Also, was advised that an extra $100 would be charged as we had to use oleplex. If I had been advised when I made the appointment, I would have bought the bottle I had at home. I would like someone to contact me the final bill.

Comment

Wow! A beautiful salon with an amazingly friendly and welcoming atmosphere. Talented, easy going and helpful staff, fantastic coffee and the pre consult massage was unexpected and amazing!