Miss Gertrude (3420 reviews)

Comment

I've been going there for some time because of a particular employee, but each time I think to myself will be the last time, purely because I think $120 is too much for a standard mono-colour. Other than that the service is great.

Comment

Hi I wanted to share my experience from Saturday. I was at the salon for two hours and was just booked in for a cut. I mentioned at the beginning of the appointment what I wanted (tidy up, and heaps of weight taken out of my hair), and that I would like it straightened, as I had a wedding to go to. When I left two hours later, I still had a lot of weight left in my hair, and it seems as though the right side is longer than the left. I had to leave because I had the wedding to go to and couldn't be late! I was disappointed and was quite anxious after all that time in the salon. I know the hairdresser was a graduate, but I had not anticipated that it would take two hours for a cut, especially because I have had such fantastic service from your salon in the past. Don't get me wrong, I will return because I think you're great, but I just wanted to register my disappointment with this haircut. Thanks.