Miss Gertrude (3423 reviews)

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it's a great salon with fantastic staff and service. love love my new cut and balyage and highly recommend it to others!

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Very acoustically 'live' - a little acoustic treatment on walls and ceiling would make it more pleasant for older ears!

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Jens and Corey are both outstanding in terms of their skills, attention to detail and personal style. It never feels like they are going through the motions and I enjoy and remember my conversations with them because they are very present and connected. This is why I keep coming back and promote the salon.

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the head massage was rushed and not very good.

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The foils I received from Jens were amazing. However the hair wash and blow dry I received from a young girl with long pinkish hair was hopeless. My hair was still wet underneath when I was walking back to my car, and she did not smoothly blowdry my hair nor offer to run the irons over it. Her technique needs much improvement as it hurt and looked weird and wavy afterwards as it had not been done properly, and was lank on the top and boofy at the bottom. She mainly tried to blast it off rather than use clips and blowdry it in layers. I would still come to Miss Gertrude but I would make sure I did not get that woman to blowdry my hair. I only come to the hairdressers about once every 3 months as I live over an hour away and use it is a bit of a treat for myself so to have to leave and feel horrible afterwards and wanting to wash my hair again was very disappointing and made me quite angry, especially paying the money I do and travelling over 2 hours to get it done.

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I have been going to this salon for 4-5 years. The staff are extremely friendly, professional, knowledgeable and always ensure a good service. The atmosphere in the salon is very relaxing. I wouldn't hesitate to recommend this salon.