Miss Gertrude (3423 reviews)

Comment

Eri always does a terrific job and Teigan was very helpful last night when I could not remember my credit card pin.

Comment

Very speedy service. Carmen managed to fit in a cut when I was only there for a colour as I had limited time.

Comment

Jess was amazing, she is a real asset to the salon. I appreciated her advice and guidance.

Comment

Excellent as always. Thanks Eri!

Comment

Disappointing to have to pay a deposit for my booking without any prior warning - I can understand although after the first cancellation you should be warned not to cancel and the implications. If I couldn't make a booking I would always call beforehand - at the time the person on reception could say - no problem although if you need to cancel again we are going to request a deposit for every subsequent booking. Instead the response when I called to cancel was 'thanks for letting us know'. So I was blind sighted when suddenly I was required to pay a deposit - not just for the next booking but for every booking thereafter. Is there a period of time you no longer have to make a deposit? It has completely put me off recommending this salon and I'm keen to look for a new one - I understand the policy although the communication around it is non-existent and that is what has impacted my otherwise positive experience with your salon.

Comment

I cannot rave about Miss Gertrude enough! The service is fantastic and the people are lovely. I've had my hair cut by Carmen for the past 3 years and would not go anywhere else! Would happily recommend this place to anyone