Miss Gertrude (3423 reviews)

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You need to train all staff members who talk on the phone. I was told price after talking though options of my cut colour would be no more than $270. This is the max price but likely to be less as I've given you the max possible price. I was charge $300 which is not what I was expecting with the excuse that the person on the phone must have been a junior. This feels like obvious lying. I chose this salon as you have prices on your website & seemed to be more up front & honest about costs. I particularly dislike being told one thing & charged something else & im debating if I will return due to this. It may not seem like a large difference in price but everyone has their own budgets & if you can't give out prices on the phone just don't!!

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Saw Libby for the first time today - she was amazing! Highly recommend Miss G!

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I needed a lot of damaged hair cut off, and as I'm not very good with hair I need a lot of advise on what styles look good on me. Carmen took one look at my hair and knew exactly what needed to be done and guided me through every step of the way. She is a fantastic hair dresser and I would reccomend her to anyone. Especially if you are thinking of going short.

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Really happy with my cut and colour. My first time at Miss Gertrude and I was not disappointed. Looking forward to many more awesome styles

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I always feel very welcome when I visit Miss Gertrude. I wanted a treatment for my naturally dry hair and a wash and blowdry/style for a wedding I was going to that afternoon. I met Milo for the first time and she was very warm and understanding of what I wanted done with my hair. I came away with exactly what I wanted - she even thought about what time the event was and advised that she do my curls a little tighter so that they were still in place as the wedding wasn't until later in the afternoon. My hair has always come away looking better, healthier and smelling sensational after a visit to Miss Gertrude. I live in Sydney but try and make an appointment to visit the salon every time I come to Melbourne because I feel like it's a great reliable salon away from home. Front of House staff member was also very nice.

Comment

Always great service. My appointments have always been on time and my cuts are done in a timely manner, very happy with Libby's cuts at Miss Gertrude.