Miss Gertrude (3420 reviews)

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Great little salon in close proximity to the city. Fantastic strong coffee! The staff were very friendly and welcoming and the hairdresser was very courteous and professional. It is hard to find a stylist who does a blow dry just the way I like it. Will definitely return to this salon.

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very expensive

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I was there for the first appointment and found it very cool. I always find the colourist very helpful and engaging. The last 2 haircuts I have not been happy with. Thinking of changing cutter.

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I am happy with my haircut, hairdresser was great, but person greeting me was not friendly and verging on rude. Everything else was great, but that did taint the experience.

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I was expecting a little more of a change to my hair. Although the violent tones where stripped out of my hair, I guess I was expecting my hair to look a little different to when I first walked in, when I was going in there for balayage. Cannot fault the Customer Service though, the girl was lovely.

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I had to wait 45mins before I was seen to. My appointment was for 5pm and I was not seen till 5.45pm. I was told when I arrived that Gio was running 10-15mins behind. I understand that this happens from time to time but I would have liked to have been informed that he was running late so as I could have done other things at work and not rushed to the salon.