Miss Gertrude (3420 reviews)

Comment

I was really upset by the way the cut turned out. It was quite different to what I asked for, the fringe area in particular . I even took pictures in, to use as a reference for the stylist to work from. The fringe was cut short and blunt when I wanted it soft long and shaggy. The layers and the length were very uneven, I had to try to fix them up when I got home (I have a small amount of hairdressing experience). I normally get a (hairdresser) friend of mine to cut my hair, but he wasn't available, so I thought I would go to a salon I didn't know, for the first time in over 15 years. So upsetting, it's going to take two or three months for the fringe to start to look good again. This experience has turned me off. However I must say the staff were all friendly and the shampoo was done well.

Comment

I unfortunately had a not pleasant experience on Saturday. I showed two photos of how I wanted my hair to be styled and I knew throughout the appointment that the hairdresser was not listening to what I wanted. I walked out with a style that looked nothing like the photo. I was not happy with at all and when i got home I re did it myself. I was very upset and really struggled paying for something I knew I was going to re do when I got home. A waste of $65!! On a side note I also was not offered a drink when I sat down. My appointment was towards the end of the day however that is no excuse to be treated like the hairdresser just want to get out of there and go out for drinks or something. Up until now I have had great experiences at Miss Gertrude (when i saw Jess) but I honestly am now rethinking if I will come back.

Comment

I was happy with the service but really unimpressed with how my hair turned out. The foils/balliage were not noticeable nor was the trim. I walked out 3 hours after arrival looking much the same as how I had arrived. The colourist offered to fix the colour as he acknowledge it was not noticeable but I couldn't be bothered waiting any longer. I was overwhelmed by the cost $265. Will not return.

Comment

Not what I wanted - will not bother coming back to get fixed. Extremely overpriced!!

Comment

I don't enjoy spending $98 on a 25 minute haircut that looks terrible. The hairdresser seemed like a nice person trying their best but if I wanted to be misinterpreted, get no advice and walk out with a terrible hair style I would have gone to Just Cuts and saved myself some money. I feel swindled. Fuck it, next time I am going to Just Cuts.

Comment

I’d really like to be contacted about my experience here today. Please call me on 0408455897