Off London (5198 reviews)

Comment

Colouring by Nicole is excellent.

Comment

I had a significant wait (between 20 and 30 minutes) between my colour and then the cut. The person that washed my hair sprayed water onto my face, took ages to adjust the water and dribbled water constantly down my neck. The cut was mediocre and the lack of confidence by the hair stylist meant that I was definitely not going to make another appointment.

Comment

My hairdresser (Paul) left halfway through my shampoo. The person who took over did not put conditioner in my hair resulting in my hair being tangled and difficult to brush for the rest of the haircut. Otherwise I was happy with my experience.

Comment

The salon itself was lovely and the staff were very attentive but the cut itself left something to be desired. I was having quite a lot taken off, and the hairdresser went straight in and chopped off the whole length rather than doing smaller increments to make sure I was getting the length I was looking for. When I requested more layering, he said that my hair was now too short for layers - even a bob can have layers and my hair is still below my shoulders. At the start of the cut, I asked that the ends NOT be blunt. He misheard and cut a straight line across the bottom without double checking and was unable to satisfactorily fix it. Overall, there was a lack of attention to communication, and the hairdresser paid more attention to his own choices than what I, as the person who has to live with the cut, wanted. The salon was very nice, and the haircut is not bad but it is not what I wanted or asked for