Off London (5199 reviews)

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My hair appointment at Off London is the highlight of my 6 to 8 weeks. Emma is tops.

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I had my hair cut with Lacey today who was lovely - really warm, friendly and encouraging. I was really pleased with my cut and it was absolutely what I wanted. I was also given good advice on colour which I really appreciated.

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Hair still lifeless. Massage chair wasn't doing anything during treatment. Head got burned during blow dry. Was forgotten about while colour was on. No itemized bill to tell if discount was applied. Salon seemed louder than normal. The sink a few down was leaking and the basin I was being served at kept tilting. Stylist and assistants were friendly so no complaint at all about the friendliness.

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I loved EVERYTHING about OFFLondon, and I looooove my hair. I recently moved from Sydney to Canberra for a job. I had been dreaming of a new chop for such a long time. I had collected a million pictures of dream haircuts, and was beginning to get a bit of a particular idea about what I wanted. So, I was pretty nervous about finding the right hairdresser! I wanted someone that would: (1) listen and try to understand what I had dreamed of in my head, (2) give me professional advice about whether this dream was actually going to be achieved...AND actually look any good on me, (3) have the technical skills to pull it off, and not just talk the talk. Luke was my hair chopper, and he was amazing. Ticked all of the boxes. He was really easy to talk to, he sounded like he understood the idea I was thinking of, gave me his advice about minor adjustments that he thought would be more suited to me, and then gave me a killer haircut that I am in love with! He also checked in with me every so often to make sure I was happy with different elements of the haircut. Actually, EVERY encounter I had with the OFFLondon staff was amazing. I was running late because of two road work stops, and an unbelievable run of slow traffic and red lights. I felt terrible, and was a bit nervous that I wouldn't get my appointment. The staff member who took my phone call was very understanding. I got no sense of irritation at all. The person who washed my hair was lovely. Everyone just seemed happy, and the energy in the place just seemed happy I don't normally write reviews, but I just felt like I had to. I am so happy with the whole experience. If you are nervous about finding a new hairdresser that you will feel easy and comfortable with straight away, who will listen to you, and work with you to get a great new haircut that suits you, I really think you should try Luke at OFFLondon. That is all :)

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Lace was absolutely amazing - listened to what I wanted and gave advice as to what would work!

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A bit expensive for what you get compared to my experience with a well known hairdresser in Sydney. It would be great if Off London could do more for their loyal customers like fix the price of a hair cut. I'm starting to think about finding another salon.