Off London (5198 reviews)

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Another excellent experience. I always look forward to my appointments here!

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Nicole was excellent. She encouraged me to take a small risk with the cut and I'm happy with the results. The apprentice (apologies, I can't remember her name) was good and for her first shampoo ever I thought she did very well. The scrubbing was just a tad on the rigorous side though!) The only other random thought is that as I had a sore back that day, the 'waiting cushions' just inside the door were just a bit uncomfortable as they don't have any backs to them. But that's a bit too picky on an otherwise very good experience. ,

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Staff member saw me approaching and opened the door for me. On learning my name,he addressed me as such each time he spoke to me. Very good customer focus. My hairdresser was AMAZING as usual. Head massage was to die for. Thanks guys.

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I've been here twice now and cannot fault the place. Both times I walked away with a haircut that made me feel good and colour that improved my look. As with all good services/products you have to pay the price, but after having a bad cut (somewhere else) and needing to get it re-done ASAP I realise that the cost was worth it. I won't take a chance on a cheaper salon again. The staff are super lovely too, you will get lots of smiles and they make you feel really welcome throughout your appointment. Once you book in here, it will be hard to book in somewhere else.

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Love the place and the people are fabulous. Keep it up, you all make a super team!

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Nicole gave me a cut and colour and did a fantastic job with both. I was very impressed & will definitely go back to see her. I love the cut! And I was delighted with the colour as the choice of product and method for grey coverage have worked really well and a perfect match for my natural colour.